Shipping & Returns

1. Order Processing

All orders are generally processed within 1–2 business days, excluding weekends and public holidays, after your order has been successfully placed.

Once your order has been shipped, you will receive a shipping confirmation along with tracking information, where available.

2. Shipping Within India

We currently offer delivery within India. Shipping charges and estimated delivery times may vary depending on your delivery location and the availability of our courier partners.

• Free Shipping: Available on orders of ₹499 or above.
• Orders Below ₹499: Applicable shipping charges will be displayed at checkout before you complete your purchase.
• Delivery Time: Estimated delivery time will depend on your location and courier service.

Delivery timelines are estimates and may be affected by factors such as courier delays, weather conditions, public holidays, incorrect address information, or circumstances beyond our control.

3. Delivery Information

Customers are responsible for providing a complete and accurate delivery address, including the correct phone number and PIN code.

Styolara will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

4. Return Policy

We currently offer a 3-day return policy from the date of delivery.

Returns are accepted only for products that arrive damaged or defective.

We do not accept returns for change of mind, incorrect size selection, color preference, or products that have been worn, used, washed, altered, or damaged after delivery.

To be eligible for a return, the product must be unused and returned in its original condition, including the original packaging, tags, labels, and any accessories supplied with the product.

5. How to Report a Damaged or Defective Product

If you receive a damaged or defective product, please contact us within 3 days of delivery.

Please email us at styolara@gmail.com with the following information:

• Your Order ID
• A brief description of the issue
• Clear photographs of the damaged or defective product
• Photographs of the packaging, where applicable

Our team will review the information provided and determine whether the product qualifies for a return. If approved, we may arrange a return pickup through our courier partner.

6. Return Inspection

Returned products will be inspected after they are received. The return may be rejected if the product has been used, worn, washed, altered, damaged after delivery, or does not meet the conditions stated in this policy.

7. Refunds

If your return is approved after inspection, the eligible refund will be processed to the original payment method used for the order.

Refund processing generally takes 5–7 business daysafter the return has been approved. The actual time taken for the amount to appear in your account may vary depending on your bank, payment provider, or financial institution.

If a refund is not approved, we will provide the reason for the decision.

8. Exchanges

At this time, exchanges may not be available for all products. Where an exchange is possible, it will be subject to product availability and approval by our team.

9. Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us at styolara@gmail.com.