Frequently Asked Questions

Orders are generally processed within 1–2 business days. Delivery within India usually takes around 3–7 business days after dispatch, depending on your location and courier service. Delivery times may vary due to weekends, public holidays, weather, courier delays, or other circumstances beyond our control.

Yes. We offer free shipping on orders of ₹499 or above. For orders below ₹499, applicable shipping charges will be displayed at checkout before you complete your purchase.

Currently, we only ship within India. We may expand our shipping coverage to other countries in the future.

We currently offer a 3-day return policy from the date of delivery. Returns are accepted only for products that arrive damaged or defective. The product must be unused and returned in its original condition, including its packaging, tags, labels, and accessories. Returns are not accepted for change of mind, incorrect size selection, color preference, or products that have been worn, used, washed, or altered.

Please contact us within 3 days of delivery at [styolara@gmail.com](mailto:styolara@gmail.com). Include your Order ID, a description of the issue, clear photographs of the damaged or defective product, and photographs of the packaging where applicable. Our team will review your claim and, if approved, arrange the next steps for the return.

Once your order has been dispatched, we will provide tracking information where available. You can use the tracking details provided to monitor your shipment through the applicable courier service.

If you need to change or cancel an order, please contact us as soon as possible at [styolara@gmail.com](mailto:styolara@gmail.com). We will try to accommodate your request if the order has not yet been processed or shipped. Once an order has been processed or dispatched, changes or cancellation may not be possible.

If a return is approved after inspection, the eligible refund will generally be processed within 5–7 business days to the original payment method. The time taken for the refund to appear in your account may vary depending on your bank or payment provider.

Exchanges may not be available for every product. If an exchange is possible, it will depend on product availability and approval by our team. Please contact [styolara@gmail.com](mailto:styolara@gmail.com) for assistance.

For questions about orders, shipping, returns, refunds, or products, you can contact our support team at [styolara@gmail.com](mailto:styolara@gmail.com). We will do our best to assist you as quickly as possible.